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CompTIA PD1-001 Exam Syllabus Topics:

CompTIA PDI+ Beta Sample Questions:

1. A customer complains that they are unable to choose the finishing functions when they are printing. Which of the following is the MOST likely cause?

A) Printing to the wrong printer port
B) Print driver is not configured properly
C) Print driver is the wrong version
D) Sorter is unplugged

2. A technician is troubleshooting a ghosting image quality problem. Which of the following methods would BEST help isolate the cause?

A) Enter Service Mode and print multiple pages from each input and to each output bin to ensure all are functioning well.
B) Inspect the scanner optics for possible contamination.
C) Stop the printer half way through the printing process and inspect partially printed pages.
D) Connect a voltage tester to the Print Engine Card and inspect voltage on engine contacts.

3. When transporting or moving a device, which of the following steps needs to be observed to ensure personal safety? (Select TWO).

A) Make sure all loose parts and accessories are secured.
B) Make sure the customer is available to help lift the device.
C) Properly ground the device before moving it.
D) Fil all the paper trays to help keep the device from tipping over.
E) Lift the device properly, by using your legs, not your back.

4. Which of the following items is used in conjunction with a sensor to provide a return signal to determine exact amounts of movement?

A) Clutch
B) Relay
C) Encoder wheel
D) Static brush

5. Which of the fol owing components is used to apply toner to the appropriate areas on the photoconductor?

A) Fuser unit
B) Developer unit
C) Charge roller
D) Transfer belt

Solutions: