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Avaya 6002.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Maintenance | - Fault isolation and diagnostics - Performance and service recovery |
| Topic 2: Integration and Interoperability | - Third-party system integration - Integration with Avaya ecosystem |
| Topic 3: Administration and Management | - User and station administration - System maintenance and monitoring |
| Topic 4: Installation and Configuration | - CM Messaging setup and configuration - Avaya Aura Communication Manager installation |
| Topic 5: Feature Configuration | - Messaging feature configuration - Call routing and dial plan configuration |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
A technician is asked to retrieve a maintenance log for CMM that shows the information for 8"00 AM to 5:00 PM local tome that day.
Which shell command should be executed to retrieve the maintenance log?
- A. Print-1 maint -d 08:00 10/10/10
- B. Displog-1 maint -d 10/10/10 08:00
- C. Print log for maint 101010 08:00
- D. Show main log 0800 101010
Correct Answer: A 🗳️
To confirm that a survivable server is currently registered to the main CM servers, using the SAT. Which command should be entered
- A. Status survivable-processors
- B. Status ess clusters
- C. Display survivable-processors
- D. Status ess port-networks
Correct Answer: A 🗳️
When using the Avaya Site administrator CEDI interface, which command would be used to check the configuration of telephone set with the extension of 1000?
- A. View station 1000
- B. Display station 1000
- C. Show station 1000
- D. Print station 1000
Correct Answer: B 🗳️
A customer has a communication Manager R6.0 system with IP phones and some older TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
Which two steps can be taken to identify the cause of problem? (Choose two)]
- A. Set a static IP address on a laptop and see if the server can be pined
- B. Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.
- C. Verify that the processor Ethernet mode is enabled in the Server.
- D. Verify that the TN2602 Media resources circuit pack has the correct IP settings.
Correct Answer: B,D 🗳️
Which statement describes the action to assure the system platform was installed correctly?
- A. From the system management console browser, verify domain-0 and cdom are running
- B. From the laptop connected to the network, ping the dom0 IP address and verify a successful response.
- C. Immediately after the installation, verify the DVD is ejected from the drive and that the server reboots.
- D. After connecting the server using PuTTY and logging in as root, verify there are no errors when running the xm list command.
Correct Answer: D 🗳️
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