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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

How many pages is a mid-volume scanner capable of handling?

A. 4000 pages per day
B. 1000 pages per day
C. 3000 pages per day
D. 2000 pages per day

Question 2

What do traditional copier-centric agreements usually include?

A. A basic monthly fee with a per-copy charge over the maximum allowed monthly
B. Accessories for the device at no additional cost
C. Free additional memory
D. No fees for breaking the contract early

Question 3

Which statement is true about HP Universal Color Tables?

A. They can be printed from the printer so you can see exactly which colors the device prints.
B. They must be selected from the print menu
C. They use object tagging to employ the best settings for each type of image
D. They use different printheads for different colors.

Question 4

What is an advantage of HP Instant-on Fuser Technology?

A. It is an additional accessory that you can sell to increase your margin.
B. It virtually eliminates the wait time for the fuser to heat up.
C. It can be turned on and turned off by the person printing so it does not waste energy.
D. It works specifically with color toner to make colors more vivid.

Question 5

What is the most important fact to remember about transactional and consultative sales?

A. You should focus primarily on volume of sales.
B. You should focus only on your margin.
C. You should minimize time spent with customers.
D. You should focus on your customer's business problems

Solutions: