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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Leadership | - Leadership Theories
|
| Topic 2: Motivation | - Rewards and Performance
|
| Topic 3: Conflict and Communication | - Organizational Communication
|
| Topic 4: Individual Behavior in Organizations | - Perception
|
| Topic 5: Group Behavior and Team Dynamics | - Decision Making
|
| Topic 6: Organizational Culture and Change | - Managing Change
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
1. What is true about the relationship between performance evaluation and motivation?
Choose 1 answer
A) Performance evaluations have little potential for impacting motivation.
B) The relationship does not depend on the perceptual process.
C) Employees must have confidence that the effort they exert will lead to a favorable performance evaluation
D) The relationship is strongest when employees are not aware of the criteria used for the evaluations.
2. Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer
A) Stimulation, task, and skills
B) Situation, target, and perceiver
C) Problem, criteria, and alternatives
3. Which statement is true about work teams?
Choose 1 answer
A) Members of the group generate positive synergy through coordinated effort.
B) The primary goal is to share information that is helpful to individual efforts.
C) The members' primary focus is on improving individual effort.
4. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.
A) Have the group avoid competition with other groups
B) Establish more rigid role definition for group members
C) Give individual rewards rather than group rewards
D) Give group rewards rather than individual rewards
5. To promote self-managed work teams, an organization devised an "initiative-taking training program" for its employees.
Which part of a self-managed team is being promoted in the given scenario?
A) Employee-driven decision making
B) Competitive work environments
C) Risk-taking
D) Self-awareness
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |






