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Avaya APSS Unified Communications Online Test Sample Questions:

1. You are helping Julio, an account executive, prepare for his Avaya Aura* presentation to his client. Although he understands that the architecture is a foundation for UC {unified communications) or CC (contact center) solutions, he wants to know what other purpose makes Avaya Aura" different from other architectures. (Choose one.)

A) It creates a connection-based architecture that provides people-centric collaboration by replacing a client's legacy solution.
B) It offers a people-centric architecture that enables business collaboration functionality.
C) It provides the latest four layer or tier architecture.
D) It delivers a next generation, technology-centric architecture that provides advanced functionality.

2. You are working with Leslie, who is an existing Avaya client with a legacy voicemail system. She asked what a current voicemail solution, like Avaya Aura@ Messaging, offers as part of a UC solution. Which two features would you want to discuss with Leslie? (Choose two.)

A) Voicemail is accessible using: any phone, any web browser, desktop clients, and even speech commands
B) Voicemail is automatically converted from speech to text and displayed in email clients such as Outlook or Lotus Notes
C) Desktop clients can offer: visual voicemail, or display a message waiting light as well as the number of unread message
D) Voicemail is translated into the default language of the mailbox

3. One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)

A) Customers aren't confused or frustrated they need just one number to reach staff.
B) The Company can easily track and locate the end user.
C) The end user's privacy is protected as the business number is published and displayed to callers.
D) The end user's calls are private and secure by using the automatic encryption feature.

4. Scenario No: 1
Avaya has set up a branch office in an emerging market in South Asia. The company engages a channel partner ("Partner" or "Channel Partner") who has contacts within the government to promote and sell its products and services in the above market. In connection with the above, the Partner pays two (2) government officials S250 each. The Partner takes the position that these payments were not made to secure any government business but rather to build relationships to position Avaya's business in the market. Is the Partner potentially in breach of anti-bribery/anti-corruption laws and regulations and Avaya's Anti-Bribery/Anti-Corruption polky?

A) No, because the Partner didn't actually solicit any business for Avaya and the dollar value of the payment is relatively small
B) Yes, because anti-bribery/anti-corruption statutes and Avaya policy prohibit the improper influencing of a foreign public official to secure business from any source

Solutions: