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Free Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant Ultimate Study Guide (Updated 270 Questions)
To become a Salesforce Certified Nonprofit Cloud Consultant, one must have knowledge of various Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Nonprofit Cloud. They should also have an understanding of nonprofit industry-specific requirements, fundraising strategies, and donor management. The Nonprofit-Cloud-Consultant certification exam consists of 60 multiple-choice questions that must be completed within 105 minutes. To pass the exam, candidates must answer 65% of the questions correctly. Salesforce Nonprofit Cloud Consultant certification is a valuable credential for nonprofit professionals who want to boost their career prospects and demonstrate their expertise in the Salesforce ecosystem.
NEW QUESTION # 79
A nonprofit using Salesforce configured with Person Accounts has recently installed NPSP into its org.
Which two configurations should a consultant set to ensure that Person Accounts and NPSP can coexist?
Choose 2 answers
- A. The default record type for profiles of any user who converts leads is different than the Person Account record type.
- B. Create a validation rule to prevent the creation of Person Accounts.
- C. The Household record type in NPSP Settings is different than the Person Accounts record type.
- D. Remove permissions to Person Accounts for all profiles except System Admin.
Answer: A,C
NEW QUESTION # 80
A consultant is using the Conversion Utility tool to convert an NPSP account model from One-to-One to Household.
Which manual action will the consultant need to take after the Conversion Utility tool runs successfully?
- A. Delete One-to-One account records.
- B. Select a Primary Contact for each Household Account.
- C. Move Tasks from the One-to-One Accounts to the new Household Accounts.
- D. Move Opportunities from the One-to-One Accounts to the new Household Accounts and Contacts.
Answer: D
NEW QUESTION # 81
A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load Is successful?
- A. Create an Apex Test Class.
- B. Disable Data Validation Rules.
- C. Deploy a Custom Apex Class with TDTM.
- D. Temporarily disable TDTM Trigger Handlers.
Answer: D
NEW QUESTION # 82
A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce.
How should the consultant integrate these applications?
- A. Configure External Data Sources
- B. Implement Salesforce Canvas
- C. Implement Distributed Marketing
- D. Configure External Objects
Answer: B
NEW QUESTION # 83
A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?
- A. Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.
- B. Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.
- C. In the New Donation entry screen populate the Honoree lookup field.
- D. Set the Contact Role for individual Opportunities to Honoree.
Answer: B
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/opportunity-settings-in-nonprofit-success-pack/set-up-soft-credits-npsp
https://trailhead.salesforce.com/en/content/learn/modules/donation-soft-credit-management-with-nonprofit-success-pack/create-and-manage-soft-credits
Need to read about Honoree and Soft credit in detail
NEW QUESTION # 84
A user creating Opportunities Wants information to appear on both the Opportunity record and the Payment record without having to enter it twice.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers
- A. Create custom fields on the Payment object.
- B. Create lookup fields on the Payment object.
- C. Create custom automation on the Payment object.
- D. Create Payment Mappings in NPSP Settings.
Answer: A,D
NEW QUESTION # 85
A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?
- A. Contact
- B. Account
- C. Affiliation
- D. Relationship
Answer: D
Explanation:
https://powerofus.force.com/s/article/NPSP-Manage-Relationships-Settings
NEW QUESTION # 86
A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.
What should the consultant recommend to ensure the contractor is unable to access this sensitive data?
- A. Configure the contractor's Profile to prevent access to the sensitive data.
- B. Implement Salesforce Data Mask and mask the sensitive data.
- C. Encrypt all fields containing sensitive data with Classic Encryption.
- D. Implement Salesforce Shield and apply it to the sensitive data.
Answer: B
Explanation:
Explanation
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-data-mask/understand-the-importance-of-da
NEW QUESTION # 87
A nonprofit needs to frequently import membership renewal and donation dat a. Each Import needs a different configuration that will update existing Contacts in addition to creating Opportunities.
Which tool should the consultant recommend?
- A. Salesforce Import Wizard
- B. NPSP Batch Data Import
- C. NPSP Data Importer
- D. Salesforce Data Loader
Answer: C
NEW QUESTION # 88
A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator.
What should the consultant advise to troubleshoot the issue?
- A. Check if the user has the View Reports in Public Folders system permission.
- B. Check if the user has access to Households via Role hierarchy.
- C. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
- D. Check if the user has access to the Apex Class for Manage Households.
Answer: C
NEW QUESTION # 89
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?
- A. Create a Program Cohort record for each family and select the Program on the record.
- B. Create a Program Engagement record and select the head of each family's household for the Contact.
- C. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
- D. Create a Program Engagement record and select each family's Household Account.
Answer: D
NEW QUESTION # 90
Which resource should the consultant recommend to a non-profit organization to suggest new features in NPSP?
- A. Salesforce Help
- B. Salesforce AppExchange
- C. Power of Us Hub
- D. Trailblazer Community
Answer: C
NEW QUESTION # 91
A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement?
Choose 2 answers
- A. Collect contact information during job sign up via Job Listings.
- B. Set up a Personalized Volunteer Page on the nonprofit's website.
- C. Attach emails from volunteers with their information to Contact records.
- D. Add the Volunteer Sign Up form to the nonprofit's website.
Answer: B,D
NEW QUESTION # 92
A nonprofit has purchased Accounting Subledger. Donations are imported from many sources and updated by staff frequently. The nonprofit wants to configure Accounting Subledger so only the appropriate records are created and available to be exported to finance.
How should the consultant configure Ledger Entries to limit the records exported to finance?
- A. Configure report to filter by stage.
- B. Configure Path on Opportune
- C. Configure a Sales Process.
- D. Configure Stage to State Mapping.
Answer: D
NEW QUESTION # 93
A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers
- A. The organization should change existing Opportunities to the new naming convention by using the
"Refresh All Opportunity Names" button in Bulk Data Processes. - B. The organization should change existing Opportunities to the new naming convention through an upsert.
- C. The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
- D. The organization should only change existing Opportunities to the new naming convention by using the
"Refresh Name" action.
Answer: A,D
NEW QUESTION # 94
A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?
- A. Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.
- B. Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.
- C. In the New Donation entry screen populate the Honoree lookup field.
- D. Set the Contact Role for individual Opportunities to Honoree.
Answer: B
Explanation:
Explanation
https://trailhead.salesforce.com/en/content/learn/modules/opportunity-settings-in-nonprofit-success-pack/set-up-s
https://trailhead.salesforce.com/en/content/learn/modules/donation-soft-credit-management-with-nonprofit-succe Need to read about Honoree and Soft credit in detail
NEW QUESTION # 95
A nonprofit organization needs to import a list of donations made at a recent gal a. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?
- A. Account, Address, Contact, Campaign, Opportunity
- B. Opportunity, Campaign, Contact, Address, Account
- C. Contact, Opportunity, Account, Address, Campaign
- D. Lead, Account, Address, Campaign, Opportunity
Answer: A
NEW QUESTION # 96
A developer needs to create a custom Apex class in the TDTM framework. Which sets of steps should the developer take?
- A. Create the Apex trigger, test class, and Trigger Handler record
- B. Create the Visualforce page, test class, and a Trigger Handler record
- C. Create the Lightning component, test class, and Trigger Handler record
- D. Create the Apex class, test class, and Trigger Handler record
Answer: D
NEW QUESTION # 97
The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000.
How should this be accomplished?
- A. Add the Related List - Single Lightning component to the Opportunity Lightning page. Add a component visibility filter to display the Engagement Wan when the Opportunity Amount field is greater than 10,000.
- B. Create a custom Lightning component that displays all Engagement Plans. Add the component to the Opportunity Lightning Page. Assign the Lightning Page as the Org Default and Activate it.
- C. Create a tab and associate the Engagement Plan object to the tab. Add the Related List - Single Lightning component and set it to Engagement Plans. Give read access for the Engagement Plan object to all profiles.
- D. Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.
Answer: D
NEW QUESTION # 98
An annual fund coordinator wants to create a report that identifies which Individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gal a. The nonprofit uses Campaigns to track event attendance.
What should a consultant add to the report to exclude gala attendees?
- A. Summary formula
- B. Bucket field
- C. Cross filter
- D. Filter logic
Answer: C
NEW QUESTION # 99
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Salesforce Nonprofit-Cloud-Consultant exam is designed for professionals who want to prove their expertise in the Salesforce Nonprofit Cloud. Nonprofit-Cloud-Consultant exam is also known as Salesforce Certified Nonprofit Cloud Consultant (SP20). Salesforce Certified Nonprofit Cloud Consultant (SP20) Exam certification helps professionals to demonstrate their knowledge and skills in implementing Nonprofit Cloud solutions for their clients.
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