Passing Salesforce Salesforce-Certified-Administrator Exam Using 2024 Practice Tests
Salesforce-Certified-Administrator Study Guide Brilliant Salesforce-Certified-Administrator Exam Dumps PDF
Salesforce Certified Administrator certification is an important credential for individuals who work with Salesforce CRM. It demonstrates that the individual has the knowledge and skills required to manage and customize the Salesforce platform and can be a valuable asset in their career.
The Salesforce Certified Administrator certification is intended for individuals who work with Salesforce on a daily basis and are responsible for managing and customizing the Salesforce platform. They are expected to have a thorough understanding of Salesforce’s features and capabilities and be able to configure and maintain the platform to meet the needs of their organization. Salesforce Certified Administrator certification is also useful for those who are seeking career advancement or looking to transition into a Salesforce administrator role.
NEW QUESTION # 103
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
- A. Customize Application permission
- B. Marketing user feature license
- C. Create and Edit for Campaign Member
- D. Edit permission for campaigns
Answer: B,D
Explanation:
Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
NEW QUESTION # 104
An administrator has reviewed an upcoming critical update.
How should the administrator proceed with activation of the critical update?
- A. Allow the critical update to auto-activate.
- B. Activate the critical update in production.
- C. Allow the critical update to auto-activate in a sandbox.
- D. Activate the critical update in a sandbox.
Answer: D
Explanation:
Explanation
To test the impact of a critical update before it is auto-activated, you should activate it in a sandbox first. This way, you can verify that your customizations and integrations work as expected without affecting your production org.
References: https://help.salesforce.com/s/articleView?id=sf.admin_critical_updates.htm&type=5
NEW QUESTION # 105
The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?
- A. Uncheck grant access using Hierarchies.
- B. Set the default external access to private.
- C. Configure an owner-based sharing rules.
- D. Define a criteria-based sharing rules.
Answer: A
Explanation:
Explanation
Grant access using Hierarchies is a setting that can be used to configure the custom object to meet this requirement. Grant access using Hierarchies determines whether access to records of the custom object is granted through the role hierarchy. If this setting is unchecked, managers are unable to see the feedback records from their staff, unless they are given access by other means, such as sharing rules or manual sharing.
References:
https://help.salesforce.com/s/articleView?id=sf.security_sharing_owd_custom_objects.htm&type=5
NEW QUESTION # 106
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.
What Should an administrator configure to meet this requirement?
- A. Use Validation rule to trigger workflow to email to Lead.
- B. Configure an auto response rule to email the lead.
- C. Create an assignment rule to email the lead
- D. Add a public group and process builder to email the lead.
Answer: B
NEW QUESTION # 107
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?
- A. Criteria based sharing
- B. Hierarchical sharing
- C. Use Manual sharing
- D. Owner based sharing
Answer: C
Explanation:
Explanation
Manual sharing allows record owners to share individual records with other users or groups. This is useful when one-off sharing is needed for a specific situation. Hierarchical sharing, criteria-based sharing and owner-based sharing are not suitable for this scenario because they are based on predefined rules or roles that do not match the requirement. References:
https://help.salesforce.com/s/articleView?id=sf.sharing_overview.htm&type=5
NEW QUESTION # 108
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers
- A. Collaboration groups are created automatically for every department.
- B. An administrator needs to create a group to enable record sharing
- C. The Add Record action must be configured in the group publisher.
- D. Object layouts should be configured to include the groups related list.
Answer: B,C
NEW QUESTION # 109
Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type.
When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.
What should an administrator use to accomplish this?
- A. Required fields
- B. Validation rule
- C. Before Save flow
- D. Workflow rule
Answer: B
Explanation:
Explanation
A validation rule is a feature that allows administrators to define criteria for data entry or import operations and display an error message when those criteria are not met. For example, a validation rule can require users to select a product type or check a needs review box when saving an opportunity by using an OR function that evaluates both fields. If neither field is populated, then the validation rule will prevent users from saving records with an error message.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5
NEW QUESTION # 110
At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.
What should the administrator use to deliver this requirement?
- A. Flow Builder
- B. Prebuild Macro.
- C. Approval Process
- D. Formula field
Answer: A
Explanation:
Explanation
To automate applying discounts on opportunity products when an opportunity is won, the administrator should use Flow Builder, which is a tool that allows creating complex business processes with clicks. The administrator can create an autolaunched flow that runs when an opportunity is updated, checks if its stage is
"Closed Won", and updates its related opportunity products with discounts from a formula or variable.
Approval Process, Prebuilt Macro, and Formula Field are not able to update related records based on criteria.
References: https://help.salesforce.com/s/articleView?id=sf.flow_build_overview.htm&type=5
NEW QUESTION # 111
Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.
What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
- A. Lookup filter
- B. Hierarchy column
- C. Junction object
- D. Formula field
Answer: C
Explanation:
Explanation
A junction object is a type of custom object that allows administrators to create many-to-many relationships between two other objects. A many-to-many relationship means that each record of one object can be related to multiple records of another object, and vice versa. For example, a junction object can represent that a contact can be interested in multiple pieces of merchandise, and a piece of merchandise can be of interest to multiple contacts. A junction object has two master-detail relationships with the two objects it connects.
References: https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5
NEW QUESTION # 112
Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.
What feature should an administrator use to meet this request?
- A. Bucket Column
- B. Filter Logic
- C. Detail Column
- D. Group Rows
Answer: A
NEW QUESTION # 113
Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs forone product across various stages.
Which two steps should the administrator configure to meet this requirement?
Choose 2 answers
- A. Add a custom master-detail field for shoe designs on the Product object,
- B. Configure a custom lookup field for shoe designs on the Product object.
- C. Usethe standard object for designs.
- D. Create a custom object for shoe designs.
Answer: B,D
Explanation:
Explanation
To track shoe designs by products, prevent them from being deleted, and allow multiple designs for one product across various stages, the administrator should create a custom object for shoe designs and configure a custom lookup field for shoe designs on the Product object. This will create a one-to-many relationship between products and shoe designs, and allow users to link multiple shoedesigns to one product record. To prevent shoe designs from being deleted, the administrator can use validation rules or permissions. Adding a custom master-detail field for shoe designs on the Product object will create a many-to-one relationship, whichis not desired. Using the standard object for designs or configuring a validation rule will not meet the requirement.
References:https://help.salesforce.com/s/articleView?id=sf.customize_object_relationships_overview.htm&type=
NEW QUESTION # 114
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.
How should the administrator leverage Salesforce to help the team collaborate?
- A. Use Quick Actions to log communication.
- B. Create a Chatter Private Group.
- C. Configure a Chatter Public Group.
- D. Add Activity History to document tasks.
Answer: B
Explanation:
Explanation
A Chatter private group is a type of Chatter group that allows members to share feedback and ideas with each other in a secure and exclusive space; only members can see and post in a private group. It can be used by Ursa Major Solar to create a space for product owners to collaborate with just the product team by creating a Chatter private group and adding product owners as members. Using quick actions to log communication, configuring a Chatter public group, or adding activity history to document tasks are not solutions for creating a space for product owners to collaborate with just the product team; they either do not provide privacy or do not support collaboration. References:
https://help.salesforce.com/s/articleView?id=sf.collab_groups_overview.htm&type=5
NEW QUESTION # 115
A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can an administrator troubleshoot this problem?
- A. Provide the user access to both Leads and Contacts to edit all Members.
- B. Run a Campaign report and update any Member information via Data Loader.
- C. Make sure the Marketing User Checkbox is checked on the user record page.
- D. Create a permission set to allow the user to edit Campaign Members.
Answer: C
Explanation:
Explanation
To allow a user to add new Campaign Members or update Member statuses, the administrator should make sure that Marketing User Checkbox is checked on the user record page. This checkbox enables users to create, edit, and delete campaigns, configure advanced campaign setup, import leads, manage campaign members, and update campaign history via mass update. The checkbox also requires users to have Read and Edit permissions on campaigns and leads/contacts. Creating a permission set, providing access to both Leads and Contacts, or running a Campaign report will not enable users to manage Campaign Members. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5
NEW QUESTION # 116
The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified.
What tool should the administrator use to fulfill this request?
- A. Workflow Rule
- B. Require Field.
- C. Lead Conversion.
- D. Validation Rule
Answer: D
NEW QUESTION # 117
The IT manager at universal Containers is doing an audit of the systems security.
Mow should the administrator provide a summary of the org's security health?
- A. Download the last six months of user login data.
- B. Change the Organization-Wide Default to private to restrict visibility.
- C. Turn on Event Monitoring to track user events.
- D. Run a Health Check to identify vulnerabilities.
Answer: D
NEW QUESTION # 118
Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search.
What options should the administrator adjust to fully restrict access?
- A. Page layouts and field- level security
- B. Permissions and tab visibility
- C. App permissions and search terms
- D. Record setting and search index
Answer: A
NEW QUESTION # 119
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
- A. Big Deal Alerts
- B. Activity Timeline.
- C. Key Deals
- D. Performance chart.
Answer: A
Explanation:
Explanation
Big Deal Alerts are notifications that are sent to users when an opportunity reaches a certain amount, probability, or stage. They can be configured by administrators to alert sales reps or managers when they have a high likelihood of winning a big deal. Key Deals are afeature of Einstein Opportunity Scoring that shows the top opportunities based on their score and stage, but they do not send notifications. Activity Timeline is a component of Lightning Experience that shows the past and upcoming activities related to arecord, but it does not notify users of big deals. Performance chart is a type of report chart that shows how well users or teams are performing against their goals, but it does not alert users of big deals.
References:https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal.htm&type=5
NEW QUESTION # 120
Which three items are available in the mobile navigation menu?
Choose 3 answers
- A. Dashboards
- B. Lightning Home Page
- C. Chatter
- D. Lightning App Pages
- E. Utility Bar
Answer: A,C,E
NEW QUESTION # 121
The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?
- A. Uncheck grant access using Hierarchies.
- B. Set the default external access to private.
- C. Configure an owner-based sharing rules.
- D. Define a criteria-based sharing rules.
Answer: D
NEW QUESTION # 122
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