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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Architecture and Platform Overview | 10-15% | - Core component relationships and functions - Architecture components and integration - System platform positioning and deployment models |
| Avaya Aura System Manager | 15-20% | - Software updates and system maintenance - Inventory and user management - Certificate and security management |
| Troubleshooting and System Support | 10-15% | - Performance monitoring and health checks - Common fault resolution - Log analysis and diagnostic tools |
| Avaya Aura Session Manager | 20-25% | - Entity and adaptation module setup - SIP routing and policy configuration - Session management and dial patterns |
| Messaging and Media Services | 10-15% | - Media Server components and DSP resources - Audio/video integration and media handling - Avaya Aura Messaging configuration |
| Avaya Aura Communication Manager | 20-25% | - Configuration and administration - Call processing and routing - Feature management and maintenance |
Avaya Aura Core Components Support Sample Questions:
1. Refer to the Exhibit. A SIP user is calling an H.323 user.
In this call flow, in which phase does Avaya Aura Communication Manager (CM) handle the call processing for each endpoint?
A) both endpoints in the originating phase
B) both endpoints in the terminating phase
C) SIP endpoint on originating phase, H.323 endpoint in terminating phase
D) H.323 endpoint in originating phase, SIP endpoint in terminating phase
2. SIP user 1011111 is trying to call SIP user 1011111.
If Session Manager cannot find a matching SIP Communication Profile for 1011111 in its SIP registry, what happens next?
A) The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.
B) The call is routed to voicemail to check if the extension is associated to mailbox.
C) Network Routing Policy (NRP) is consulted for further routing instructions.
D) The Caller receives a busy tone.
3. When viewing Avaya Aura Communication Manager (CM) trusted certificates, you notice that the installed certificates are marked with either A, C, W, or R.
What do these letters stand for?
A) Authentication, Authorization and Accounting Services, Communication Manager, WEB Server and Remote Logging.
B) Authentication, Access and Accounting Services, Communication Manager, Web Server and Remote logging.
C) Accepted, Confirmed, Whitelisted and Rejected
D) Accumulated, Compressed, Write and Read
4. Which event packages would you expect to see an AST Endpoint subscribe to?
A) dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
B) entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
C) avaya-cm-feature-status, entity links, reg and message-summary
D) avaya-ccs-profile, network status and message-summary dialog
E) dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
5. Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
A) It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.
B) It is eight steps that guarantee a logical way to isolate an issue.
C) It is eight steps that define how to escalate third-party integration issues.
D) It is eight steps that used to guarantee systems are operational after an implementation.
E) It is eight steps that ensure a faster time to resolution.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A,D |






