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GAQM CPS-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Performance Management | - Shared management model - Setting goals - Evaluation phases |
| Conference and Event Management | - Event planning essentials - Budgeting and contracts - Selecting venue and speakers |
| Delegation | - Delegation process - Monitoring delegation - Practicing delegation |
| Foundation | - Setting goals - Planning for success - Asking questions - Giving feedback - Pre-assignment review - Listening skills - Making the transition - Giving instructions - Managing conflict - Responsibilities of a supervisor |
| Supervisor Professional | - Communication skills - Adjusting to your role - Problem employees - Delegation - Motivation - Leadership - Discipline |
| Coaching | - Learning styles - Communication - Coaching skills |
| Leadership Skills for Supervisors | - Managing time and energy - Communication as a leadership tool - Employee development models |






