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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Integration and Delivery | - Deployment planning and implementation practices - Solution integration for enterprise environments |
| Huawei ICT Service Capabilities | - Network and IT infrastructure service support - Cloud and digital transformation services |
| Huawei Enterprise Pre-sales Service Solution Overview | - Customer requirement analysis and solution mapping - Huawei enterprise service portfolio and value positioning |
| Service Solution Design Principles | - Service architecture design methodology - Lifecycle service design (consulting, deployment, O&M) |
| Maintenance, Operations and Service Assurance | - Service assurance frameworks - Troubleshooting and optimization processes |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
Question 1
The product warranty policy stipulates that the starting time of the equipment warranty period is calculated as follows: from the date of shipment ninety (90) days or the date of the buyer's first application for repair services, and the minimum repair starts.
A. True
B. False
Question 2
Cloud computing data center fast housing exhibition is a strategic opportunity for ITO, this is because: () (multiple choice)
A. The reconfiguration of the cloud data center operation and maintenance model and the new requirements of the operation and maintenance tools
B. Cloud computing technology teams are hard to come by quickly
C. Make heavy use of new technologies with data centers
D. Asset-light operational requirements and centralized operational risks
Question 3
The service content provided by Huawei Hi-care Standard+ and Co-Care Standard Maintenance to end customers is the same, the difference is that the main body of Hi-care delivery is Huawei, Co- care Some services are delivered by a body of goods.
A. True
B. False
Question 4
data center L1 integration services of self-delivery and cooperative delivery is a combination of sales.
A. True
B. False
Question 5
What are the advantages of remote O&M management compared with traditional O&M? (Multiple choice)
A. NOC expert consultation, more efficient processing efficiency
B. Network operations rely on field engineers
C. Centralized O&M, reducing manpower investment
D. Real-time monitoring, automatic protection
E. Cloud fault experience library
Solutions:
| Question 1 Answer: A | Question 2 Answer: A,B,C,D | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: A,C,D,E |






