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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Storage Fundamentals | - RAID concepts and data protection mechanisms - Storage architectures and tiers - Basic storage concepts (block, file, object) |
| Topic 2: Troubleshooting and Support | - Performance troubleshooting - Common storage issues and diagnostics - Log analysis and problem determination |
| Topic 3: SAN and Networked Storage | - Zoning, masking, and connectivity - Fibre Channel SAN concepts - iSCSI and IP-based storage networking |
| Topic 4: Storage Administration and Management | - Storage monitoring and performance management - Volume provisioning and configuration - Capacity planning and optimization |
| Topic 5: Data Protection and Availability | - High availability and disaster recovery - Replication technologies - Backup and restore concepts |
| Topic 6: IBM Storage Solutions Overview | - IBM storage product portfolio overview - Enterprise storage system components |
IBM Enterprise Storage Technical Support Sample Questions:
A customer needs an enterprise storage system with grid architecture to make storage management easier.
Which storage system meets the customer's requirements?
- A. DS8870
- B. FlashSystem 840
- C. N series
- D. XIV System
Correct Answer: B 🗳️
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How is RTO defined?
- A. The time it takes to restore the backup tapes at a remote site.
- B. The amount of times it takes, from initial disaster declaration, to having critical business processes available to users.
- C. The amount of data loss that's deemed acceptable, defined by application, in the event of a disaster-failover scenario.
- D. The time it takes to complete the nighty backup process.
Correct Answer: B 🗳️
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A customer is considering a storage consolidation project.
Which tool should you use to help the customer understand that the IBM solution will be more cost-effective than the competitors?
- A. IBM CompleteCenter
- B. IBM Systems Consolidation Evaluation Tool
- C. IBM ATS Server Consolidation Monitor
- D. IBM System Storage Interoperation Center
Correct Answer: A 🗳️
A customer is considering the Cisco MDS 9148 and the IBM SAN48B-5 SAN switches.
What are two key advantages for the IBM SAN48B-5 switch? (Choose two.)
- A. 1U of rack space
- B. Pay as you grow from 16 to 48 ports
- C. 16Gbps port support
- D. 10Gbps port support
- E. 1Gbps port support
Correct Answer: A,E 🗳️
A customer has a single frame TS3500 with a L23 frame. There are five TS1150 drives and 100 tapes in this frame. The customer wants to add five LTO-6 drives to this TS3500.
What is the most cost effective solution for this customer?
- A. Add a L53 frame with LTO-6 drives and add the LTO media to a L53 frame.
- B. Add LTO-6 drives to a new D53 frame and add LTO media to the L23 frame.
- C. Add a D53 frame with LTO-6 drives and add the LTO media to a D53 frame.
- D. Add LTO-6 drives to the existing L23 frame and add the LTO media to a D53 frame.
Correct Answer: A 🗳️
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