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Network Appliance NS0-094 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools & Documentation | 10% | - Using NetApp support resources
|
| Topic 2: Troubleshooting & Support | 25% | - Problem isolation and root cause analysis
|
| Topic 3: ONTAP Operating System | 20% | - Core architecture and components
|
| Topic 4: Data Protection & High Availability | 15% | - Snapshot, replication, and disaster recovery
|
| Topic 5: Hardware Components & Replacement | 30% | - FRU identification and procedures
|
Network Appliance NetApp Hardware Support Engineer Professional Sample Questions:
1. A 4-node NetApp ONTAP cluster sent an AutoSupport message for a single power supply failure in the cluster. The alert shows a failure for both node-1 and node-4. Why are two different nodes affected by the failure?
A) There is a failover of node-2 to node-1.
B) There is a failover of node-3 to node-4.
C) There is a failure in cluster interconnect switch-1.
D) Both node-1 and node-4 are in the same chassis.
2. EMS reports "HA GROUP ERROR: DISK/SHELF COUNT MISMATCH." The ADP configured disks are distributed separately to two nodes.
What is the cause of this issue?
A) The disk in bay 18 is broken.
B) The failed disk information is not synchronized between both nodes.
C) The cabling to the NetApp NS224 shelf is incorrect.
D) There is a disk firmware mismatch between the two nodes.
3. A company is performing a hardware refresh on a 2-node switched NetApp ONTAP cluster. They need to replace two older nodes that support only ONTAP releases earlier than ONTAP 9.8 software with two NetApp AFF systems that require ONTAP 9.12.1 or later releases. The cluster is currently running ONTAP 9.7. Which steps complete the hardware refresh with all nodes running on ONTAP 9.12.1 software without disruption?
A) Upgrade the old nodes to ONTAP 9.8, add the AFF nodes, migrate the data, and remove the old nodes.
B) Upgrade the old nodes to ONTAP 9.8, add the AFF nodes, and remove the old nodes.
C) Upgrade the old nodes to ONTAP 9.12.1, add the AFF nodes, migrate the data, and remove the old nodes.
D) Upgrade all existing nodes to the latest ONTAP 9.7 patch, add the new nodes to the cluster, migrate the data, and remove the old nodes.
4. Which two statements are correct when describing L1 and L2 Watch Dog Resets (WDR)?
(Choose two.)
A) L2 WDR is initiated after 2 seconds from the event.
B) L1 WDR is initiated after 0.5 seconds from the event.
C) L2 WDR requests creation of a core dump before reset.
D) L1 WDR performs a soft reset.
5. Which NetApp tool provides a menu-driven interface for tests that search for and determine hardware problems within NetApp ONTAP based storage systems?
A) NetApp Digital Advisor
B) Active IQ OneCollect
C) System-level Diagnostics
D) Panic Message Analyzer
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A,C | Question # 5 Answer: C |






