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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

Question 1

You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?

A. Offer relevancy
B. Predicted customer behavior
C. Customer contact policy
D. Offer eligibility

Question 2

HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

Question 3

HOTSPOT
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.

Question 4

Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A. Contact policies
B. Segmentation
C. Audience
D. Engagement policies and Arbitration

Question 5

MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers.
What action must MyCo take to meet this business requirement?

A. Place a paid ad
B. Make a call
C. Create a Facebook post
D. Send an email

Solutions: