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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools | 5% | - List some use cases for Slack Developer Tools (SDT). - Recommend when to use sample code and external resources. - Recommend when to use the Bolt development framework to build Slack apps. - Explain the purpose and value of Block Kit Builder. |
| Topic 2: APIs for Managing Your Slack | 12% | - Use the SCIM API to manage Slack users and user groups. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. |
| Topic 3: Apps in the Slack Platform | 7% | - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. |
| Topic 4: Design for Security | 19% | - Request the appropriate tokens for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Request the appropriate scopes for your app's use case. - Store and retrieve data and tokens safely. - Design for security. - Implement the OAuth installation flow. |
| Topic 5: Design for Scale | 9% | - Recommend when to add support for channels that are shared externally with Slack Connect. - Describe the characteristics of an Enterprise Grid Sandbox. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. |
| Topic 6: Core Development (Workflows, Modals, Interactivity) | 48% | - Develop interactive components such as modals and home tabs. - Integrate Salesforce data with Slack applications. - Handle interactive payloads and events effectively. - Build and deploy workflows using Workflow Builder and the Slack CLI. |
Salesforce Certified Slack Developer Sample Questions:
1. Your team is building a Slack app for employees to quickly report technical issues they encounter with their workstation.
Which feature should be utilized for this functionality?
A) Create a slash command for users to type in their issue details
B) Develop a bot that employees can message to report issues
C) Implement a global shortcut that opens a form for issue reporting
D) Use a dedicated channel where employees post their technical issues
2. Your team is creating a Slack app to assist with daily stand-up meetings for remote teams. The app needs to allow team members to easily submit their daily updates.
What feature would be most appropriate for submitting these updates?
A) Create a bot where team members can submit their updates via direct messages
B) Set up a shared document linked in a Slack channel for team members to enter their updates
C) Implement an interactive message in a common channel for each team member to post their updates
D) Use a slash command that team members can execute to submit their daily stand-up updates
3. When integrating third-party services into your Slack app, what security aspect is crucial to safeguard user data?
A) Assume all third-party services are secure and require no additional verification
B) Rigorously vet and verify the security standards of the third-party services
C) Implement less stringent data validation for trusted third-party services
D) Use only well-known third-party services, regardless of their security practices
4. When is it appropriate to utilize Slack Developer Tools (SDT) in the development process of a Slack app?
A) For creating and managing non-Slack related external APIs that the Slack app might interact with
B) When designing high-fidelity graphical user interfaces for mobile or desktop applications
C) When debugging message formats or testing API requests and responses directly within Slack
D) For extensive backend database management and server configuration adjustments
5. A Slack app is being developed for an HR team to collect employee feedback on workplace satisfaction. The feedback needs to be detailed and structured.
Which interactive component would be most suitable for this purpose?
A) Implement a modal with a form that includes various fields for detailed feedback
B) Create a dedicated channel where employees can post their feedback
C) Utilize a bot to ask questions and collect feedback via direct messages
D) Use an interactive message with buttons for employees to select their satisfaction level
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
Josephine 
Madeline 
Ron 
Beverly 
Olga 
Allen 
Chad 
Honey 
Mortimer 
Veromca 
Hardy 
