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HP HP2-B119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Execution & Objection Handling | - Communication of ROI and benefits - Overcoming customer objections |
| Sales Strategy & Customer Alignment | - Competitive landscape and solution placement - Customer needs identification and consultative selling |
| HP pMPS Portfolio Knowledge | - Understanding HP printing and managed services offerings - Value proposition of pMPS solutions |
HP Selling HP EMEA pMPS Sample Questions:
Which statements are true about commission on an HP pMPS classic deal? (Select two.)
- A. Commission is set at 5%.
- B. Commission payments are paid quarterly over the term of the contract.
- C. Commission level is set by the partner and flexible up to 25%.
- D. Commission is set at 10%.
- E. Commission payment over 25% triggers an exception request to the HP DSC.
Correct Answer: B,E 🗳️
What is the greater goal for selling HP imaging and printing products?
- A. increasing their printing volume
- B. improving the way they work
- C. upgrading their fleet
- D. meeting their immediate needs
Correct Answer: B 🗳️
What does the HP Embedded Web Server do?
- A. automatically configures settings upon connection to the network
- B. shows which devices are available for printing
- C. automatically notifies the IT department when an imaging or printing device is in use
- D. enables remote management of the imaging and printing device
Correct Answer: A 🗳️
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Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?
- A. smaller uniform particle size
- B. particles resistant to crushing
- C. resistance to build up of static
- D. varying particle sizes
Correct Answer: A 🗳️
How is the start date set for an HP pMPS contract?
- A. Start dates are automated from HP EDP, and typically 30 days after the deal is set to "won" in the portal.
- B. Contract start dates are the partner's responsibility, and actioned by sending an email to the HP local delivery.
- C. The HP service delivery team agrees on a contract start date with the customer directly and advises the partner through the service portal.
- D. The partner enters a contract start date into HP EDP. After agreement on the contract start date with HP, service usually starts within 10 business days.
Correct Answer: D 🗳️
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