Read the ServiceNow CSA Exam Requirements below
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
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What is the test Scheme
- Number of Questions: 60
- Language: English
- Format: Multiple choices, multiple answers
- Passing score: 70%
- Length of Examination: 90 minutes
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ServiceNow CSA日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| High Availability Pair State Management | - Failover state monitoring and reporting
|
| Log File Utilization for Event & Hardware Troubleshooting | - Log message severity and event interpretation - Key BIG-IP log file identification
|
| Authentication & System Service Configuration | - System service status interpretation
|
| Configuration Synchronization (Config Sync) | - Config sync status verification
|
| UCS Archive Creation, Management & Restoration | |
| Device Upgrade Eligibility Assessment | |
| Management Connectivity & Device Status Identification | - Management IP and self-IP port lockdown configuration
|
